Sometimes, when subscribing for a premium membership, it can happen that the request to our servers fails, even if the payment went through.
To fix this:
- Go back to the premium screen where you initially subscribed
- Scroll to the very bottom of this screen
- Tap Restore In-App Purchases
After performing these steps, your premium membership will immediately be activate.
If you are still not a premium member after these steps, please contact our support.