Android devices
In case the travel tracking only works for a short period of time but then ends, this is due to the Android system trying to save battery and ending the travel tracker without notifying our app.
In this case, you need to allow the FindPenguins app to run in the background without restrictions:
- Open System settings > Apps > FindPenguins > Battery / App battery usage / Power usage details
- Make sure to allow unrestricted background usage. On Huawei devices, turn off Manage automatically and ensure Run in background is turned on.
iOS devices
Please be aware that high-accuracy mode only works if the FindPenguins app is open or in the background but not closed. If the app is closed, it will continue tracking in low-accuracy mode.